Not every job is a remodel. Konstantin replaces cracked and loose tiles, and takes tile off a shower wall so the plumber can work, then puts it back so you cannot tell.
A cracked or loose tile usually has a reason under it. That gets fixed first.
Grout is cut out and the tile is lifted without chipping the neighbors.
Leftover tile from the original job is best. If there is none, the closest match available.
Grout color and joint width matched so the repair disappears.
Real jobs, photographed on site.
Yes. The grout around the tile is cut out, the cracked tile is broken out carefully so the tiles next to it are not damaged, the old mortar is scraped off and a new tile is set and grouted. The hard part is the match, so keep leftover tile from your original install. One customer had a large shower tile removed for plumbing and put back with no sign of it.
A hollow sound under a tile means the mortar did not fully bond. That happens when tile is set on spots of mortar instead of a full bed, when the slab moved, or when there were no movement joints. Hollow tiles crack under weight later. A few can be reset; if a whole area sounds hollow, it should come up and be set again.
Perfect Touch builds these from Jacksonville and the Beaches to tile repair on Amelia Island and in Fernandina Beach, and south to St. Augustine.
Free estimates. Konstantin comes out, measures and gives you an honest written price.